One night I was coming home from work and I opened my garage door with the remote.
The garage door opened about halfway, then I heard a loud noise and then the door slammed shut!!!
You can hear the opener still running but the door won’t move. The light of the garage door opener is also out. When I press the button on either the remote or the wall, the motor runs.
What happened to my garage door opener? Garage door opener is a Craftsman.
The torsion spring broke. Look above the door, and you will see a spring on either side of center. One broke. Time to call in an overhead door service tech.
The first thing I would suspicion is that one of the springs broke. You should have a main spring and two springs on either side of the door. If a spring has broken then the opener is trying to lift the door but can’t because you need the springs to counterbalance the door’s weight and this will allow the door go up.
Another possible problem could be that the automatic opener drive, either the chain type or screw type is broken.